OVERVIEW
Welcome to XPN Nutrition (“XPN”, “we”, “us”, “our”).
XPN Nutrition operates this website and online store, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with access to nutritional supplements, wellness products and related goods.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not use our Services.
SECTION 1 – ELIGIBILITY & ACCOUNT
By using the Services, you represent that:
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You are at least 18 years old, or the age of majority in your jurisdiction.
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You are legally capable of entering into binding agreements.
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All information you provide is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not transfer or sell your account.
SECTION 2 – SUPPLEMENT DISCLAIMER
XPN Nutrition sells nutritional supplements and wellness products.
Important:
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Our products are not intended to diagnose, treat, cure, or prevent any disease.
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Statements on this website have not been evaluated by the South African Health Products Regulatory Authority (SAHPRA) unless explicitly stated.
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Results vary from person to person.
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You should consult a qualified healthcare professional before using supplements, especially if you:
You assume full responsibility for your use of any products purchased from XPN Nutrition.
SECTION 3 – PRODUCT INFORMATION
We make every effort to ensure product descriptions, images and information are accurate.
However:
It is your responsibility to read labels and ingredient lists before consumption.
We reserve the right to discontinue products or limit quantities at any time.
SECTION 4 – ORDERS & ACCEPTANCE
When you place an order, you are making an offer to purchase.
We reserve the right to:
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Accept or decline any order
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Cancel orders due to pricing errors
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Limit quantities
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Refuse suspected resale or bulk commercial purchases
An order is only accepted once payment has been successfully processed and confirmed.
Your purchases are subject to our Refund Policy.
SECTION 5 – PRICING & PAYMENT
All prices are listed in South African Rand (ZAR) unless otherwise stated.
Prices:
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May change without notice
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Do not include delivery fees unless stated
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May not include VAT unless specified
You agree that:
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Your payment details are accurate
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You are authorized to use the payment method
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Charges will be honored by your bank or card provider
We reserve the right to correct pricing errors at any time.
SECTION 6 – SHIPPING & RISK
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by:
Risk of loss passes to you once the order is handed to the courier.
SECTION 7 – RETURNS & REFUNDS
Returns are governed by our Refund Policy.
Due to health and safety regulations:
Nothing in these Terms limits your rights under the South African Consumer Protection Act (CPA), where applicable.
SECTION 8 – INTELLECTUAL PROPERTY
All content on this website including:
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Logos
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Branding
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Product names
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Images
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Text
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Videos
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Marketing materials
are owned by XPN Nutrition or its licensors.
You may not reproduce, copy, distribute, or exploit any content without written permission.
SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without warranties. We are not responsible for third-party platforms.
SECTION 10 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked on our store. Use them at your own risk.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
XPN Nutrition is powered by Shopify.
All sales are made directly between you and XPN Nutrition.
You acknowledge that Shopify is not responsible for any injury, damage, or loss arising from purchases made through our store.
You release Shopify from all claims relating to transactions with XPN Nutrition.
SECTION 12 – FEEDBACK & REVIEWS
If you submit reviews, testimonials or feedback, you grant us a worldwide, royalty-free license to use, reproduce and publish such content for marketing or commercial purposes.
You confirm that your feedback:
SECTION 13 – PROHIBITED USES
You may not use our Services:
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For unlawful purposes
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To resell products commercially without approval
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To upload malicious code
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To scrape or copy website content
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To harass or defame us or others
We reserve the right to terminate accounts violating these Terms.
SECTION 14 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, including:
We do not guarantee uninterrupted or error-free service.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law:
XPN Nutrition shall not be liable for:
Our maximum liability shall not exceed the amount paid for the product in question.
Nothing in this section excludes liability where prohibited by South African law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless XPN Nutrition, its directors, employees, affiliates, and Shopify from any claims arising from:
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of the courts of South Africa.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain valid.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
XPN Nutrition
Shop 4B, Loftus Retail Park
Pretoria, 0007
South Africa
Email: admin@xpn-sa.co.za
Phone: +27 (0) 82 444 1796
